Service Department Info
Once your pool has been successfully installed and you’ve enjoyed your first dip, that’s not the end of the story, because at Pulliam Pools, we continue to take care of our customers after the job is finished.
If you have any issues with your pool and you need our assistance, we will send out one of our licensed service professionals as soon as we are able to, so that any downtime to your pool will be kept to a minimum.
All our service technicians have been licensed by the Texas Department of Licensing and Regulations, which means you’ll be in the hands of reliable professionals you can trust.
The services provided by our service department include:
- Installing equipment and repairing heaters, filters, pumps, pool cleaners and pool lights
- Installing and repairing automated controllers and ozone systems.
- Nature2 products – natural mineral purifiers for pools and spas, and in-line chlorinating feeders
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Frequently asked questions
We recommend a filter clean at least two times a year. Every pool is different though, your pool may require more.
Pulliam offers both full service repair on equipment as well as full maintenance on your pools. If you need assistance please start by filling out our service request form.
We recommend scheduling a consultation, but it sounds like your pool may need an acid wash or possibly a replaster. If you would like to schedule a consultation please fill out our remodeling contact form.
No – Your equipment should typically run 8-12 hours depending on your pump system.
Pulliam does not sell parts or chemicals to the public.
There are multiple reasons this could be happening. The first step is to check that your booster pump running. If it is not running, you will need to schedule for a technician to come out.
Our weekly maintenance start at $185 plus tax a month. They will vary, depending on the size of your pool. We offer free quotes within 24-48 business hours. To learn more please click here.
If your pump is leaking please contact our service department as soon as possible by filling out our service request form.
Yes, if you are a current maintenance customer or if you have had a Pulliam pool that still under the equipment warranty.
You can find all of our winterizing guides to help you by visiting our Winterizing page.
What our customers say…
We shopped around for an in ground pool builder for 3 yrs. We chose Pulliam Pool as our builder. It was an amazing process to watch. The staff was very effic
We shopped around for an in ground pool builder for 3 yrs. We chose Pulliam Pool as our builder. It was an amazing process to watch. The staff was very efficient. Every staff member we interacted with where extremely professional and knowledgeable. They did a fabulous job designing and putting in our pool. We love our pool!
Ismelda Garza
We would highly recommend use of Pulliam Pools to build your family’s swimming pool. Pulliam built ours in 2013 (along with an outdoor kitchen and fireplace)
We would highly recommend use of Pulliam Pools to build your family’s swimming pool. Pulliam built ours in 2013 (along with an outdoor kitchen and fireplace), and we have enjoyed all of the above ever since. We were highly pleased with both quality and service!
Carey Fraser
One of the best companies we have ever dealt with. We love our design, and every step of the process was explained to us and was seamless.
Amy Henson
We are very pleased with Pulliam Pools. Everyone that came on site was courteous, professional, prompt, conscientious and knowledgeable. From our initial con
We are very pleased with Pulliam Pools. Everyone that came on site was courteous, professional, prompt, conscientious and knowledgeable. From our initial contact with Bart our designer and Ken the job site supervisor through Frank our “pool school” instructor we could not be more pleased with everyone that was on site. Everyone was respectful of our property and our time and the quality of their own work. Very pleased with the results. From breaking ground to a full pool was only 28 days. After seeing the actual amount of men, material and equipment it takes to install a pool I’m surprised it can be done so economically. The attention to detail by every member of each crew was impressive. We have absolutely no complaints whatsoever. Pulliam has pulled together some very impressive specialists for each stage of the construction. We are very pleased with the results and very glad we went with Pulliam Pools.
Tom Kadlub
We just finished building our pool three weeks ago, and Pulliam did a great job for us. From the design group to the finishing touches, it was top notch. Eve
We just finished building our pool three weeks ago, and Pulliam did a great job for us. From the design group to the finishing touches, it was top notch. Even with the weather delays, they finished our project on time. Our superintendent was in communication with us daily, informing us of what was to take place, or wasn’t because of weather. The pool is beautiful and hope it warms up soon so we can enjoy it!
Barbara Rademaker
When we decided to build a pool in our backyard, we did our research and asked a pool professional from church whom we trusted and she HIGHLY recommended Pul
When we decided to build a pool in our backyard, we did our research and asked a pool professional from church whom we trusted and she HIGHLY recommended Pulliam Pools from experience. The office personnel were very friendly and helpful as well as the consultant we dealt with. Our pool was ABSOLUTELY BEAUTIFUL and it was more affordable than we thought. If we ever built another pool on a different home, Pulliam would definitely get our business AGAIN! Thank you SO much Pulliam Pools, and a special thanks to Brian & Nick for your professionalism and patience, you made this experience much easier than we expected.
Cary & Kimberly Machala
Every aspect of the process, from planning to completion, was outstanding. We even made a few changes along the way and it was no problem. The pool turned ou
Every aspect of the process, from planning to completion, was outstanding. We even made a few changes along the way and it was no problem. The pool turned out absolutely perfect. The supervisor, (Brian) kept us in the loop every step of the way, was very responsive to our requests and inquiries, and was very honest about everything. We received bids from 5 companies and went with Pulliam because it was a great design and great price and I am glad we did because the service was great also. I highly recommend Pulliam Pools.
David Fankhauser
