Frequently Asked Questions | Pulliam Pools

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Frequently asked questions

How often should I get my filter cleaned?

We recommend a filter clean at least two times a year. Every pool is different though, your pool may require more.

What type of pool repairs do you offer? (Are you a full service repair shop or just maintenance?)

Pulliam offers both full service repair on equipment as well as full maintenance on your pools. If you need assistance please start by filling out our service request form.

My pool walls and floor don’t look as nice as they used to, why? Like the plaster/tile looks dingy.

We recommend scheduling a consultation, but it sounds like your pool may need an acid wash or possibly a replaster. If you would like to schedule a consultation please fill out our remodeling contact form.

Should my equipment be running 24/7?

No – Your equipment should typically run 8-12 hours depending on your pump system.

Do you sell parts and chemicals to the public? Can I come buy _____ from you?

Pulliam does not sell parts or chemicals to the public.

Why isn’t my vacuuming working? (Or my vacuum isn’t running, goes in circles or my pool is still dirty after running)

There are multiple reasons this could be happening. The first step is to check that your booster pump running. If it is not running, you will need to schedule for a technician to come out.

I am interested in weekly maintenance. What are your rates?

Our weekly maintenance start at $185 plus tax a month. They will vary, depending on the size of your pool. We offer free quotes within 24-48 business hours. To learn more please click here.

My pump is leaking, help!

If your pump is leaking please contact our service department as soon as possible by filling out our service request form.

Are you a Jandy warranty retailer?

Yes, if you are a current maintenance customer or if you have had a Pulliam pool that still under the equipment warranty.

How do I Winterize my Equipment?

You can find all of our winterizing guides to help you by visiting our Winterizing page.

Geometric Pools Portfolio

If you want some inspiration for your own new pool, our Portfolio contains some great examples that we have recently completed!

Freeform Pools Portfolio

If you want some inspiration for your own new pool, our Portfolio contains some great examples that we have recently completed!

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