Help & Advice | Pulliam Pools

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Help & Advice

Pulliam Pools When Is the Best Time of Year to Build a Pool?

Once you’ve decided to go ahead and have a new pool built at your home, the next decision you need to make is when you’re going to have it done. While the immediate temptation might just be to say “As soon as possible!”, it’s worth taking the time to consider your options carefully. That’s because… Read More

Pulliam Pools Reasons to Renovate Your Pool in the Winter

A pool renovation is a great way of breathing new life not only into your swimming pool, but also your whole backyard. There are a number of reasons why it might be time to consider renovating your pool, such as to modernise it, make it more energy efficient, or build in new technologies that make… Read More

Pulliam Pools Planning the Perfect Pool Party for Your Kids

There are plenty of reasons for having a swimming pool in your backyard, but they really come into their own when it comes to planning a special party for the kids. There’s no better way for kids to stay cool on a hot day than splashing about in a pool and, when there’s a whole… Read More

Pulliam Pools Pool Floats: Are They Safe?

When you have a swimming pool in your backyard, you naturally want your kids to be able to enjoy it to its fullest – and to do that, they need to be able to swim. If you want to encourage young children into the water, they need to feel safe, and one way many parents do… Read More

Pulliam Pools How to Prevent Calcium Buildup in Your Swimming Pool

With summer right around the corner, you may already be fantasizing about jumping into your crystal-clear pool on a hot day. However, calcium buildup can quickly turn that dream into a nightmare, resulting in cloudy water and leaving crusty, white calcium deposits on your pool tiles. An excess amount of calcium can also cause sediment… Read More

Pulliam Pools How Difficult Is It to Maintain a Pool?

Pool maintenance is a key part of pool ownership. But just how hard is it to maintain a swimming pool properly? In this article, we’ll explore this question in more detail so you know how to get the best from your pool.  Why is pool maintenance important?  A swimming pool should be a place of… Read More

Pulliam Pools How Often Should I Clean My Swimming Pool Filter?

If you want to enjoy your pool at its best, it’s important that you have a good quality filter fitted to remove the dirt and debris that will inevitably find its way into the water. But a swimming pool filter isn’t just an important tool for keeping the water looking clean and fresh, it’s also… Read More

Pulliam Pools The Top Reasons to Remodel Your Swimming Pool

A swimming pool is an incredible place to make memories with friends and family and enjoy fun in the sun. However, over time things can break down and need to be rejuvenated. A pool remodel may be exactly what you need to fully enjoy your backyard once again.  How do you know if you need… Read More

Pulliam Pools 5 Tips for a Modern Pool Design

Are you interested in a sleek and modern aesthetic for your pool design? Most modern pools are minimalistic, which means that the challenge is not determining what to add, but figuring out how to keep the look clean and simple. As you put together plans for your new pool, consider these five design features for… Read More

Pulliam Pools Maintaining Your Pool After Freezing Conditions

It’s that time of year again when the outdoor temperature will begin to swan dive right on down to freezing or below-freezing levels. While it’s still certainly possible to keep your pool up and running during these colder months, extra care needs to be taken to prepare your pool both during and after a hard… Read More

Home » Help & Advice

Frequently asked questions

How often should I get my filter cleaned?

We recommend a filter clean at least two times a year. Every pool is different though, your pool may require more.

What type of pool repairs do you offer? (Are you a full service repair shop or just maintenance?)

Pulliam offers both full service repair on equipment as well as full maintenance on your pools. If you need assistance please start by filling out our service request form.

My pool walls and floor don’t look as nice as they used to, why? Like the plaster/tile looks dingy.

We recommend scheduling a consultation, but it sounds like your pool may need an acid wash or possibly a replaster. If you would like to schedule a consultation please fill out our remodeling contact form.

Should my equipment be running 24/7?

No – Your equipment should typically run 8-12 hours depending on your pump system.

Do you sell parts and chemicals to the public? Can I come buy _____ from you?

Pulliam does not sell parts or chemicals to the public.

Why isn’t my vacuuming working? (Or my vacuum isn’t running, goes in circles or my pool is still dirty after running)

There are multiple reasons this could be happening. The first step is to check that your booster pump running. If it is not running, you will need to schedule for a technician to come out.

I am interested in weekly maintenance. What are your rates?

Our weekly maintenance start at $185 plus tax a month. They will vary, depending on the size of your pool. We offer free quotes within 24-48 business hours. To learn more please click here.

My pump is leaking, help!

If your pump is leaking please contact our service department as soon as possible by filling out our service request form.

Are you a Jandy warranty retailer?

Yes, if you are a current maintenance customer or if you have had a Pulliam pool that still under the equipment warranty.

How do I Winterize my Equipment?

You can find all of our winterizing guides to help you by visiting our Winterizing page.


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